How to Return through a Evri Parcel Shop

Please choose Evri Parcel shop as the free return option where a QR Code will be created for you. Print this off or save to your mobile phone before you return your parcel You will also receive a confirmation of your return by email which will include tracking so you will know when it is back at the Pro:Direct Sport warehouse.

How to Return through a Evri Locker

Please choose Evri Parcel shop as the free return option where a QR Code will be created for you. Print this off or save to your mobile phone before you return your parcel At the terminal, scan the barcode on your shipping label or manually enter the 16 digit number. Place your parcel in the compartment, close the door and we will do the rest! Drop off by 12pm for same day collection.

Step 1: Pack the item(s) for return

Please include the completed returns form for your order and place inside parcel. This will contain your order number, reason for return and whether you would like a refund or exchange.

Step 2: Create and pay for your return label

Create your return via your Pro:Direct account. Once completing this you should receive a label via email. This label can be printed at home and attached to the parcel securely. (Make sure not to cover the barcode) Or take the email with the QR code to your post office.

Step 3: Take your parcel to a store

Visit your chosen Post Office and hand over the parcel with the label attached. Or show the store assistant the QR code and they will print the label. The store assistant will then print you out a receipt in order to track this parcel. Please make sure to keep this at all times as proof of postage. Please note we advise to drop your parcel off at a Post Office and retain the receipt.

Step 1: Pack the item(s) for return

Please include the completed returns form for your order and place inside parcel. This will contain your order number, reason for return and whether you would like a refund or exchange. Please note that the maximum parcel size is 41x38x64cm. If your parcel is larger than this, please use another service.

Step 2: Create and pay for your return QR code

Create your return via your Pro:Direct account. Once completing this you should receive an InPost QR via email. (Please keep this as it contains your parcel and tracking information) This code will be need to be scanned when you visit a locker.

Step 3: Take your parcel to a locker

Visit your chosen locker and scan the QR code on the screen and follow instructions. A locker should open, place the parcel inside and shut the door. If any issues at this stage please contact the customer service number at the locker and they can assist.

Step 1: Pack the item(s) for return

Please include the completed returns form for your order and place inside parcel. This will contain your order number, reason for return and whether you would like a refund or exchange. Please note that the maximum parcel size is 60x60x90cm. If your parcel is larger than this, please use another service.

Step 2: Create and pay for your return QR code

Create your return via your Pro:Direct account. Once completing this you should receive an ASDA QR via email. This code will be need to be scanned when you visit an ASDA store or self service return point.

Step 3: Take your parcel to a store

Visit your chosen store and scan the QR code on the screen and follow instructions. Once receipt printed place in drop box. Or take to click and collect desk and hand over to staff member to return the parcel. Please remember to obtain return receipt as this will have your tracking and information on.