Your opinion matters

Your reviews on our products and service are really important to us. By leaving reviews on Trustpilot, you assist us in enhancing our product range and the quality of services we offer.

Let us know what you think about your latest order – keep an eye on your inbox for a Trustpilot review invite.

Delivery options

We have a variety of delivery partners so that we can offer you a range of options with delivery methods, costs and timescales to suit you. Additionally, we offer a subscription service called Premier Delivery, which provides additional benefits. For more information on Premier Delivery, click here.

Helping you make the right choice

We hope you will be completely happy with your order, however, if you aren’t don’t worry as we have a number of options you can choose to return your item to us.

Find out more about our returns process here.

Payment Information

To make buying our products as easy as possible for our customers, we accept a wide range of payment methods. These include Paypal, Klarna, Apple Pay, Google Pay, Visa, Mastercard and American Express.

Select the payment option that best suits your preferences at the Checkout,  knowing whichever option you choose, it will be safe and secure.

Top Sport and Lifestyle Brands

Pro:Direct Sport is a trusted and authorised retailer that collaborates closely with the world’s top performance sport and lifestyle brands.

We take great pride in offering a wide selection of products on our website, and we guarantee that every item showcased is absolutely genuine. Ensuring our customers receive only authentic and high-quality products when they shop with us.

Customer Service

Most of your enquiries can be answered by checking out our comprehensive Help & FAQs, however, if you require further assistance, our dedicated customer service teams are readily available to assist you.

You can reach out to us through Live Chat or email, and we are committed to responding to your emails within 24 hours, seven days a week. To access our Live Chat and find our contact details, please refer to the bottom section of our FAQs.